Customer service
Designed to last, your MIDO watch accompanies you with precision and reliability every day. To preserve its performance over time, regular maintenance by our expert watchmakers is recommended. Discover below the MIDO services dedicated to its care.
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Our service centers
MIDO supports you worldwide through its official network of service centers, ensuring reliable, high-quality care wherever you are.
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Services and pricing
Each watch entrusted to MIDO undergoes a precise diagnosis to determine the most suitable service. Pricing and turnaround times are defined according to the specific needs of your watch.
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Frequently Asked Questions
Find answers to the most frequently asked questions about our services and your MIDO watch.
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International warranty
All MIDO timepieces are covered by a minimum of 24 months sales warranty.
The warranty period for COSC certified chronometers has been extended by three additional years (60 months in total).
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User manuals
In our user manuals, you will find all the information you need to set your watch and understand its various functions.
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