Customer service
Your MIDO watch is a high-quality instrument meticulously designed, and using only the highest quality materials and components. Each model needs regular maintenance to maintain its precision.
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Free shipping to our service center
Use our free shipping service to send your treasured watch securely to us for maintenance.
Request free shipping
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Where to find the nearest service center?
MIDO commits to accompany you by offering you the best service through our worldwide official service centers.
Service center locator
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How much does it cost to service my watch?
Prices and lead times depend on the type of required intervention. After a diagnosis, our watchmakers will offer you the most adequate service.
See services and prices
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FAQ
What would you like to know? Find the answer among the most frequently asked questions.
See the FAQ
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MIDO international warranty
All MIDO timepieces are covered by a minimum of 24 months sales warranty.
The warranty period for COSC certified chronometers has been extended by three additional years (60 months in total).
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User's manuals
In our user's manuals you will find all the information you need to set your watch, together with an explanation of its different functions. Search your user's manual by product reference.
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