Customer service

Your MIDO watch is a high-quality instrument meticulously designed, and using only the highest quality materials and components. Each model needs regular maintenance to maintain its precision.

Free shipping to our service center

Free shipping to our service center

Use our free shipping service to send your treasured watch securely to us for maintenance.
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Where to find the nearest service center?

Where to find the nearest service center?

MIDO commits to accompany you by offering you the best service through our worldwide official service centers.
Service center locator
Need more help?

Need more help?

We will be pleased to provide you any further assistance you may need.
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How much does it cost to service my watch?

How much does it cost to service my watch?

Prices and lead times depend on the type of required intervention. After a diagnosis, our watchmakers will offer you the most adequate service.
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FAQ

FAQ

What would you like to know? Find the answer among the most frequently asked questions.
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MIDO international warranty

MIDO international warranty

All MIDO timepieces are covered by a minimum of 24 months sales warranty. Each watch is provided with a warranty card, duly filled and stamped by one of our official MIDO dealer.
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User's manuals

User's manuals

In our user's manuals you will find all the information you need to set your watch, together with an explanation of its different functions. Search your user's manual by product reference.
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Store Locator

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Customer Service

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